Privacy Policy

What type of information do we collect?

Playwise collects information from you when you complete our online form, when registering on our site, or when placing an order. In such circumstances, you may be asked to enter your name or e-mail address, telephone number,  the name of the child receiving the subscription and a physical and postal address. All other interaction on our site would be done anonymously. 

What do we use your information for?

Playwise makes use of your information in the following ways: To improve our level of customer service to you and ensure our products and marketing remains relevant to you.

How do we protect your information?

Playwise implements a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. This includes and is not limited to: encrypted payment gateways, password protection and firewalls. Playwise uses SSL, does not store credit card details, and all payments are handled by a secure PCI compliant, third party, NZ based intermediary, called Paystation.

We use Cookies

We uses cookies to help provide a tailored experience for the user and to help us to better understand our customers. Cookies collect different types of information, which may change over time, as technologies evolve. Currently we collect information such as: browsing history, device type, software used, web beacons, various unique identifiers generated from your mobile or desktop device, internet protocol address, eTags, Javascript, pixel tags, anonymous identifiers and log files. Through the use of various technologies we collect information on website visits, interactions and engagement with 3rd party websites, applications, platforms and media channels, as well as your interaction with emails.

We also make use of Google Analytics, which collects information relating to user demographics and interests that helps us to provide interest based advertising on our product offerings through other websites, platforms and media channels.

Email Newsletter

The Playwise website makes use of an email newsletter program. The purpose of this program is to keep users/customers informed about our various product offerings/subscriptions supplied by this website. Users can subscribe through an online automated process at their own discretion. Some subscriptions to our newsletter may be manually processed, as a consequence of ordering from us. 

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to make future email campaigns even more relevant for customers.

In compliance with the law, subscribers are afforded an opportunity to unsubscribe at any time through an automated system, the details of which are contained in the footer of each email campaign.

Disclosure of information to outside parties

Playwise does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, this does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect Playwise or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through the Playwise website and not to information collected offline. For further information on our offline privacy policy, please contact us directly.

Changes to our Privacy Policy

Any changes to our privacy policy are pasted on this page. This policy was last modified on 24/01/2022.

NOTE: By using the Playwise site, you are consenting to our website privacy policy.

Contacting Us

If there are any questions regarding this privacy policy, you are welcome to contact us through our online contact form.